FAQ
❓ Frequently Asked Questions
🛒 What kind of products do you sell?
The Fear Shelf offers horror-themed book accessories like mugs, bookmarks, and book sleeves. Each item is designed for readers who love a dark, eerie aesthetic.
📦 Where do you ship from?
All products are printed and shipped by our partner Printful, with fulfillment centers in both Europe and the US — so your order gets to you as fast as possible.
🌍 Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping rates and estimated delivery times will be shown at checkout.
💰 Do I have to pay for shipping?
Shipping costs are calculated at checkout based on your location and the shipping option you choose. Occasionally, we offer free shipping promos — follow us on Instagram for updates.
📅 How long does shipping take?
Standard shipping typically takes:
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Europe: 5–10 business days
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USA & Canada: 3–8 business days
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Rest of the World: 10–20 business days
Note: Fulfillment time is in addition to shipping — most items are made to order within 2–5 days.
📃 Are taxes included?
Yes. Where applicable, VAT is included in the price of products and shipping. Any additional customs duties or import taxes are the buyer’s responsibility.
🔄 Can I return or exchange an item?
Yes. We accept returns within 30 days of receiving your order. Items must be unused and in their original packaging. Read our Return Policy for full details.
🧾 Where can I find my order confirmation?
You’ll receive a confirmation email immediately after purchase. If you don’t see it, check your spam folder — or contact us at thefearshelf@gmail.com.